Case Study

Business Challenge: A well-known consumer electronics brand was struggling to keep up with the fast-paced conversations about its products and services across social media and review platforms. With customer feedback and reviews pouring in from various channels, the brand found it challenging to monitor its reputation in real-time, identify negative sentiment early, and respond to […]

Business Challenge: A well-known consumer electronics brand was struggling to keep up with the fast-paced conversations about its products and services across social media and review platforms. With customer feedback and reviews pouring in from various channels, the brand found it challenging to monitor its reputation in real-time, identify negative sentiment early, and respond to […]