Managing Patient Data in Compliance with GDPR Using AI-Driven Tools

Business Challenge:
A large European healthcare provider faced growing challenges in complying with the General Data Protection Regulation (GDPR) requirements, particularly around consent management, data portability, and the right to be forgotten. With a vast amount of patient data spread across multiple systems, manually managing patient consent, responding to data portability requests, and ensuring compliance with the right to be forgotten proved to be resource-intensive and prone to delays. The organization needed a scalable, AI-driven solution to automate compliance processes, reduce the risk of non-compliance, and streamline the management of patient data.

Solution:
Syntes AI implemented AI-driven compliance tools to help the healthcare provider manage patient data in full alignment with GDPR. The platform automated consent management by tracking and updating patient consent records in real-time, ensuring that no data was processed without proper consent. It also enabled efficient data portability by providing patients with easy access to their data, and streamlined compliance with the right to be forgotten, automatically flagging data for deletion upon request. The system provided the organization with ongoing monitoring to ensure GDPR compliance while minimizing the manual effort required to manage patient data.

Key Features for Data Protection and Compliance Teams:

• Automated Consent Management: Syntes AI automatically tracks and manages patient consent, ensuring that all data processing activities are in line with GDPR requirements, with real-time updates whenever consent is changed or revoked.
• Data Portability Solutions: The platform allows patients to easily access and transfer their data, ensuring compliance with GDPR’s data portability provisions, while maintaining data integrity and security throughout the process.
• Right to Be Forgotten Automation: Syntes AI identifies and processes data deletion requests in accordance with the right to be forgotten, ensuring that patient data is securely erased from all systems when requested.
• Ongoing GDPR Monitoring and Alerts: The platform continuously monitors patient data processing activities, flagging any potential GDPR violations and providing real-time alerts to the compliance team for immediate action.

Steps to Implement:

1. Data Integration and Consent Setup: Use Syntes AI to integrate patient data from various sources, including electronic health records (EHR) systems, to ensure all data processing activities align with GDPR requirements, particularly regarding consent and access.
2. Automated Consent Management: Implement AI-driven consent tracking, allowing patients to provide, revoke, or update consent in real time, ensuring that no data is processed without appropriate consent.
3. Streamlined Data Portability: Use the platform’s data portability features to enable patients to request and transfer their data securely to other providers or systems, ensuring full compliance with GDPR’s data portability requirements.
4. Right to Be Forgotten Compliance: Automate data deletion processes, enabling the system to identify and erase data upon receiving right to be forgotten requests from patients, ensuring complete data removal from all systems.

Summary:
Syntes AI’s AI-driven GDPR compliance tools provide healthcare organizations with a comprehensive solution to manage patient data in full alignment with GDPR regulations. By automating consent management, streamlining data portability, and ensuring compliance with the right to be forgotten, the platform reduces manual workloads and minimizes the risk of non-compliance penalties. This solution is critical for healthcare providers looking to protect patient data, improve operational efficiency, and maintain compliance with evolving GDPR standards.